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International Conference on Retail Banking and Customer Experience

ICRBCE

Thu, Apr 9, 2026- Fri, Apr 10, 2026

Surabaya, Indonesia

About This Conference

The aim of the Conference is to provide a platform to the researchers and practitioners from both academia as well as industry to meet the share cuttingedge development in the field.

Call for Papers

Retail Banking
Customer Experience
Personal Banking
Customer Relationship Management
Digital Banking
Data Analytics
Operational Efficiency
Loyalty Programs
Service Innovation
Risk Management
Financial Products
Marketing Analytics
Mobile Banking
Omni-Channel Banking
Customer Engagement
AI in Banking
Predictive Analytics
Process Optimization
Service Quality
Banking Strategy